File a complaint with the Better Business Bureau (BBB). Use the Office's online claim filing process to file your claim. The Better Business Bureau submits complaints within two days and customers will be notified of any response from Liberty Mutual or that they do not respond. Liberty Mutual is making excuses and they are not solving the problem of billing the same person who was already covered by another insurance company, this is fraud, and they refuse to reimburse the amount they charged me and refuse to call me**.
We keep going around without my complaint being resolved and I want a corporate manager from Liberty Mutual to call me. Liberty Mutual is a holistic insurance company that serves the multiple insurance needs of Americans. Liberty Mutual has competitive homeowners insurance policies that offer standard policy coverage and a selection of additional coverage to customize your policy. If you want to fully understand the type of policy you purchased from Liberty Mutual, you can simply log into your Liberty Mutual account online.
We evaluate Liberty Mutual's rating by carefully analyzing its policy premiums, financial stability, satisfaction with processing a claim, generous discounts, and complaint data from the National Association of Insurance Commissioners. Based in Newport Beach, California, Sandra has been a licensed insurance agent in California and Texas for 5 years and is an editor and writer specializing in all types of insurance issues.